Last updated: July 2026
If VPN4All doesn't work for you, email support@vpn4all.eu within 7 days of your first paid purchase and you'll get a full refund, no questions asked. This applies once per customer.
Renewal charges are not automatically refundable, since the renewal price is the same one you agreed to at signup and you're notified before each billing cycle. If a renewal was charged in error (for example, after you'd already cancelled), email us and it will be corrected.
Accounts suspended or terminated for violating the Terms of Service (for example, sustained torrenting or abuse of the network) are not eligible for a refund of the current billing period.
Email support@vpn4all.eu with your account email and order details. Refunds are processed back to your original payment method (PayPal or crypto) within a few business days.