Straight answers, including the ones that aren't flattering.
Our whole pitch is a real residential Dutch IP, not a datacenter. Spreading across many countries would mean losing that trade-off — and pretending otherwise wouldn't match how the service actually works.
No — be upfront with yourself about this. If you pay with PayPal, that payment ties to your identity on our end. Paying with crypto reduces that link considerably.
No. P2P and torrenting are not permitted on the network, to protect service quality on our single residential connection. Accounts generating sustained torrent traffic may be suspended without refund.
DNS logs are kept to a minimal retention window, in line with our GDPR-compliant privacy policy — enough to catch abuse, never sold or shared. Full details are on our Privacy Policy page.
No. Your vault is encrypted end-to-end on your own device before syncing. We host the encrypted data, but the decryption key never leaves your device — so your stored logins are unreadable to us.
Your VPN access and password vault access end at the close of your billing period. Export your vault data beforehand from the Bitwarden app if you'd like to keep a local copy.
Email support@vpn4all.eu directly. Since it's run by one person, expect a reply within 24–48 hours rather than instant live chat.
No. It's a small, single-operator VPN — not a venture-backed company, which is a different thing from a scam. The pricing is shown up front with no hidden renewal traps, the password vault is end-to-end encrypted so we can't read it even if we wanted to, and support replies come from the person who actually runs the service. The trade-off for that transparency is scale: one server location and a 24–48 hour reply time instead of a large support team.
Different category, not a head-to-head. Large providers like NordVPN or ExpressVPN offer thousands of datacenter servers across 50+ countries, built for streaming and location-switching. VPN4All offers exactly one server: a genuine residential Dutch IP, not a datacenter block, bundled with a zero-knowledge password manager included in the price rather than sold as an add-on. Choose VPN4All if a residential Dutch IP and bundled password manager matter more to you than country selection; choose a large provider if you need many server locations.
A residential IP is an address an ISP assigns to an actual home internet connection, the same class of address as your neighbor's Wi-Fi router — unlike a datacenter IP, which belongs to a hosting company or cloud provider. Websites, ad networks, and fraud-detection systems keep lists of known datacenter ranges and treat that traffic with more suspicion, often triggering extra CAPTCHAs or outright blocks. Because VPN4All's traffic exits through a real residential connection in the Netherlands rather than a datacenter, it blends in with ordinary residential traffic instead of tripping those flags. It's a single, genuine location rather than dozens of resold or virtual ones — the trade-off is one exit point instead of many countries to choose from.
Yes, reliably — because it's a residential IP. Netflix and similar streaming platforms actively detect and block known datacenter and VPN IP ranges, which is why most VPNs eventually hit the "you seem to be using an unblocker" error. Since VPN4All's traffic exits through a genuine residential Dutch connection instead of a datacenter block, it doesn't get flagged the same way, so you get the Dutch Netflix catalog without the block screen. It won't unlock other countries' catalogs, though — that's a separate, unrelated fight between VPN providers and streaming platforms' detection systems that we don't try to win.